The Sign Artist Privacy Policy

Last Updated: 10/6/24

1. Introduction

At The Sign Artist, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and disclose information when you visit our website or use our services, including any SMS/text messaging features.

2. Information We Collect

We collect the following types of information when you interact with our website or use our services:

Personal Information: Name, email address, phone number, and shipping address.

Payment Information: Credit card or other payment details when you make a purchase.

Order Information: Details about products or services purchased.

SMS Information: If you opt-in to SMS marketing, we may collect your phone number and any communications through SMS.

Technical Information: IP address, browser type, operating system, and referring URLs collected automatically when you visit our website.

3. How We Use Your Information

We may use your information for the following purposes:

To process and fulfill your orders to send transactional communications (order confirmations, shipping updates, etc.).To improve our website and customer experience. For marketing purposes, such as sending promotional offers via email or SMS (with your consent).To comply with legal obligations and enforce our terms and conditions.

4. SMS/Text Messaging Terms

By providing your phone number, you consent to receive text messages from The Sign Artist regarding your orders, promotions, and other relevant communications.

Opt-In: You will only receive marketing text messages if you explicitly opt-in.

Opt-Out: You can opt out of receiving marketing text messages at any time by replying "STOP" to any SMS message or contacting us at [email address or phone number].

Message and Data Rates: Standard message and data rates may apply for any text messages sent to you by us. Check with your mobile carrier for details.

Frequency: The number of messages will vary depending on your interaction with our services.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share your information with trusted service providers (e.g., payment processors, shipping partners) to complete transactions or provide services on our behalf.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders or subpoenas).

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights

You have the following rights regarding your personal data:

Access: You may request access to your personal data and obtain a copy.

Correction: You may request that we correct any inaccuracies in your personal information.

Deletion: You may request that we delete your personal data, subject to certain legal obligations.

Opt-Out: You may opt out of receiving marketing communications, including SMS messages, at any time.

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information about your browsing behavior and preferences.

Types of Cookies: We use essential, performance, and targeting cookies.

Managing Cookies: You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will include the date of the last revision.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Email: [email protected] - Phone: (239) 235-9666 - Mailing Address: 47 Front Street, Marco Island, Florida 34145